Terms & Conditions

Santander Rewards Credit Card Uber Voucher Offer - Claim and Redemption Terms

These terms and conditions govern the Santander Rewards Credit Card Uber Voucher campaign; participants who sign up to a new Santander Rewards Credit Card within the promotional period and are deemed eligible to claim the Reward. The Reward is a total of £40 in Uber credit, provided as two separate £20 Uber Vouchers. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participants in this promotion agree to be bound by these terms and conditions. Please retain a copy for your information.

Promoter: Santander UK plc, 2 Triton Square, Regent's Place, London, NW1 3AN.

Administrator: TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 8EW.

1. Promotional Period:

a) Purchase Period: 9 July 2026 and before the offer is withdrawn by the Promoter.

b) Registration Period: To be eligible for the Reward, you must complete all of the qualifying conditions set out in the Santander terms and conditions, including opening a Santander Rewards Credit Card. Participants who satisfy these conditions will qualify for a Reward (see the Santander terms and conditions for further information here). Customers who qualify will be eligible to claim two (2) £20 Uber Rides or Uber Eats Vouchers, worth £40 in total. Customers will receive a unique code to claim their first £20 voucher following successful qualification. 30 days after registering for their first voucher, if their Santander Rewards Credit Card is still open, customers will receive a second email containing a unique code to claim their second £20 Uber Rides or Uber Eats Voucher.

2. Eligibility

2.1. This promotion is open to UK residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion, including without limitation the Administrator.

2.2. Eligible participants may receive two Uber Rides or Uber Eats Vouchers if they meet all the qualifying requirements.

2.3. You must have completed all of the conditions set out in the Santander terms and conditions as stated in clause 1b.

3. The Reward

3.1. If you satisfy the eligibility criteria, you will be able to receive up to two (2) £20 Uber Rides or Uber Eats Vouchers as further described in paragraph 5 (the "Reward").

3.2. No cash or other alternative Reward will be provided in whole or in part, except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute a similar Reward of equal or greater value. The Rewards are not for re-sale, cannot be auctioned or exchanged and are not transferable or redeemable for cash. Each Reward cannot be used in conjunction with any other offers and does not have any monetary value.

4. How to claim your Reward

4.1. If you meet the eligibility criteria, you will receive an email from Santander containing a unique code and details of how to claim your Reward.

4.2. Within 60 days from the date of Santander’s email, you'll need to visit card.tlcrewardportal.co.uk and register to claim your voucher. You must provide the following information:

i. Full name

ii. Current valid email address

iii. Unique code

You will not be asked for your credit card number.

4.3. If your claim is approved, within 3 working days of registration, you'll receive an email from the Administrator to the email address you provided at registration, with details of how to access your voucher. Once claimed, your voucher will be valid for 3 months from the date you receive your redemption email.

4.4. If your claim is deemed invalid, you will be notified via email, and you can attempt to claim again.

5. The Reward:

  1. Once you have successfully registered for your reward at card.tlcrewardportal.co.uk, you will receive your first £20 Uber Rides or Uber Eats Voucher within 3 working days.
  2. Follow the link provided in your voucher email and sign in to your Uber account. Your £20 credit will automatically be added to your account.
  3. Open the Uber or Uber Eats app.
  4. For Uber Rides, enter your destination. For Uber Eats, select your restaurant and meal.
  5. Check your payment methods before confirming purchase to allow discount to be applied to booking.
  6. Your £20 credit will automatically be applied to eligible trips or orders, where applicable.

5.1 Your second £20 Uber Voucher
Within 30 days of successfully registering for your first Uber Voucher, if your Santander Rewards Credit Card is still open, you will receive a second email from the Administrator containing a unique code and a link to card.tlcrewardportal.co.uk.

You will need to enter your name, email address and unique code to register for your second voucher. Once you have successfully registered, your second £20 Uber Rides or Uber Eats Voucher will be sent to you.

5.2 Uber Voucher Terms and Conditions
Each £20 Uber Voucher is subject to the applicable Uber terms and conditions. You must have an active Uber account to use your voucher.

The voucher can be redeemed through the unique link provided and the credit will be automatically applied to your Uber account once successfully claimed.

Unused, expired or redeemed vouchers cannot be refunded or exchanged for cash. Vouchers are non-transferable and cannot be redeemed for cash.

Vouchers cannot be used in conjunction with any other offers or discounts, except where otherwise stated by Uber.

Please refer to the redemption email for full details of how to claim and use your Uber credit. For full Uber terms and conditions please see here.

6. Acceptance of these Terms

Participating in this promotion, including carrying out the steps set out in paragraphs 4 to 6, is deemed acceptance of these terms and conditions.

7. Participant Details

It is your responsibility to provide correct, up-to-date details when participating in this promotion and claiming your Reward. The Administrator accepts no responsibility for you failing to supply accurate information which affects your claim for a Reward.

8. Invalid Claims

The Administrator accepts no responsibility for any claim for a Reward that is incomplete, misdirected, illegible, corrupted, lost, damaged, delayed or fails to reach the Administrator and any such claims will not be accepted. Proof of sending will not be accepted as proof of delivery.

9. Claims will be deemed invalid if (including but not limited to) you:

a. Do not meet the eligibility requirements, as set out in the Santander terms and conditions and these terms and conditions.

b. Reside outside of the UK.

c. Have failed in any way to otherwise comply with these terms and conditions and the Santander terms and conditions, as determined by the Promoter and Administrator in their sole discretion.

10. Fraudulent Claims

The Administrator reserves the right to investigate and undertake any such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, requiring you to provide further verification such as proof of purchase and ID (passport, driving licence or equivalent).

11. Claims on Behalf of Others

If you make a claim on someone else's behalf, the Administrator has the discretion to reject that claim.

12. Bulk Claims

Claims (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted. Claims made by macros or other automated means (including systems which can be programmed to enter) and claims which do not satisfy the requirements of these terms and conditions in full will be rejected.

13. Rejection of Claims

The Administrator reserves the right to reject those claims which it considers, in its absolute discretion, are fraudulent or invalid.

14. Additional Costs

Any additional costs which you may incur when using your Reward (such as travel expenses and ticket upgrades) must be paid by you separately.

15. Liability

Insofar as permitted by law, the Promoter and/or Administrator, their associated companies, agents or distributors will not in any circumstances be responsible or liable to compensate you or any other party for any personal loss, expense or damage in connection with this promotion or accepting or using your Reward, except for any liability which cannot be excluded by law (including personal injury, death and fraud), in which case that liability is limited to the minimum allowable by law.

Neither can they guarantee the quality and/or availability of the services offered when using the Reward and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected.

16. Cancellation or Amendment

In the event of circumstances outside the Promoter's reasonable control, or where fraud, abuse and/or an error affects or could affect the proper operation of this promotion or the awarding of Rewards, and only where circumstances make this unavoidable, the Administrator reserves the right to cancel or amend the Rewards or these terms and conditions at any stage, but will always endeavour to minimise the effect to you in order to avoid undue disappointment.

17. Networks and Systems

The Promoter and Administrator have no control over internet or communication networks and are not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise.

The Promoter and Administrator will not be held liable to any individual for any fraud committed by any third party nor for any event beyond their control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant's participation in this promotion.

18. Administrator

This promotion is administered by TLC Marketing Worldwide UK Ltd. You can contact TLC via the contact us form on card.tlcrewardportal.co.uk.

19. Promoter's Decision

The Promoter's decision is final with regard to all promotional matters.

20. Severability

If any of these paragraphs should be determined to be illegal, invalid or otherwise unenforceable, then it shall be severed and deleted from these terms and conditions and the remaining paragraphs shall survive and remain in full force and effect.

21. Data Protection

The Promoter and Administrator will only use the personal details you supply for the administration of the promotion and for no other purpose.

All data obtained will be held by the Administrator, who is responsible for fulfilling the Reward. Any data captured in the fulfilment of the promotion by the Administrator will only be used for validation of entries with your consent. It will not be used for marketing purposes.

Personal details will at all times be kept confidential. Data will be held in accordance with current Data Protection legislation and will be stored for three (3) months from the promotion end date, after which it will be deleted.

To understand how the Administrator uses and protects personal data, please visit:
https://www.tlcworldwide.com/privacy-policy/ to view the Administrator's privacy policy.

You can request access to your personal data, or have any inaccuracies rectified, by sending an email to:
lets.talk@tlcworlwide.com

By participating in the promotion, you agree to the use of your personal data as described above.

22. Governing Law

These terms and conditions and any question concerning the legal interpretation of these terms and conditions will be governed by the laws of England.

Any disputes must be referred to the English courts unless the relevant participant lives in another part of the UK, in which case the participant's local courts will have jurisdiction.